Thank you for choosing Florist North Finchley, your trusted local florist for households and businesses in the North Finchley area. We take great pride in the quality and freshness of every flower arrangement we deliver. Our goal is to provide you with beautiful, long-lasting flowers and a seamless experience from order to delivery.
We are committed to delivering flowers that arrive in perfect, fresh condition. Our fresh flower guarantee covers every bouquet and arrangement that leaves our shop. Each delivery is carefully packaged to maintain its beauty and freshness so you can enjoy your blooms for as long as possible.
If your flowers are damaged on arrival, we sincerely apologise for the inconvenience. We ask that you notify us as soon as possible after receiving your order, ideally on the same day of delivery, with clear photographic evidence of the damage. Once verified, we will offer you the choice of a free replacement or a full refund—your satisfaction is our priority.
We guarantee that every flower arrangement will remain fresh for a minimum of 5 days from the date of delivery, provided that the care instructions supplied with your bouquet are followed. Certain flower varieties may naturally have a shorter vase life, but we will advise if this is the case during the ordering process. If your flowers do not remain fresh within this timeframe, please get in touch so we can put things right.
Should your order not meet our high standards due to reasons such as damaged flowers, loss of freshness within the guaranteed window, or errors in the arrangement, we offer two solutions:
Your happiness is vital to us. Please be assured that either option is available based on your preference and the specific situation.
If you are dissatisfied with any aspect of your order or our service, we want to hear from you. Complaints can be made by contacting our team directly with your order details, a description of the issue, and (if applicable) supporting photos. We aim to acknowledge all complaints within 1 working day and resolve most issues within 2 working days. Complex cases may take a little longer, but we will keep you informed throughout.
Florist North Finchley is proud to serve our local community, supplying fresh flowers and arrangements to homes and businesses in North Finchley and the surrounding area. We value your trust and are dedicated to resolving any concerns promptly so you can have full confidence in ordering from your local florist.
Thank you for choosing Florist North Finchley—where quality, care, and customer satisfaction bloom every day.
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